Privacy Policy
Last updated: 20.05.2025
At IPAKSHI, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when visiting our website or purchasing from us.
By using www.ipakshi.com, you agree to the practices described below.
1. Who We Are
This website is operated by IPAKSHI, a trading name of Anjali Hood Ltd, registered in England and Wales.
Registered address: 41 Durrels House, Warwick Gardens, London W14 8QB
Email: hello@ipakshi.com
2. What Information We Collect
We may collect and process the following personal data:
a. Information you provide to us directly:
- Your name, email address, phone number and shipping/billing address
- Payment details (processed securely via third-party providers; we do not store card data)
- Preferences or other data submitted via forms or contact messages
b. Information we collect automatically:
- IP address, browser type and device information
- Usage data such as pages visited, time spent, referring websites
- Cookies and tracking data (see Section 6)
3. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate with you about your purchases or enquiries
- Send you updates, offers or newsletters (if you've opted in)
- Improve our website and customer experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Legal Basis for Processing (Under GDPR)
We process your personal data based on the following legal grounds:
- Contractual necessity - for order fulfilment and customer service
- Legitimate interests - to improve our services and understand our audience
- Consent - for marketing communications (you can opt our at any time)
- Legal Compliance - to meet our obligations
5. How We Share Your Data
We may share your data with trusted third-party providers who support our operations, such as:
- Payment gateways (e.g. Shopify Payments, PayPal)
- Shipping and logistics partners
- Email and marketing platforms (e.g. Klaviyo, Mailchimp)
- Analytics Tools (e.g. Google Analytics)
These providers are contractually bound to protect your data and never use it for their own purposes.
6. Cookies & Tracking Technologies
We use cookies to:
- Enable website functionality and improve performance
- Tranck analytics and user behaviour
- Provide a more personalised experience
You can manage your cookie preferences in your browser settings. For full details, please see our Cookie Policy (coming soon).
7. Data Retention
We retain your personal data only as long as necessary for the purpose it was collected, or as required by law. This includes fulfilling orders, resolving disputes, and complying with legal obligations.
8. Your Rights
Under the UK GDPR and Data Protection Act 2018, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict how we use your data
- Withdraw your consent at any time (for marketing or other non-essesntial processing)
- Lodge a complaint with the UK Information Commissioner's Office (ICO)
To exercise your rights, please contact us at hello@ipakshi.com.
9. International Data Transfers
If you are located outside the UK, please be aware that your data may be transferred to, stored, and processed in the UK or other countries where our service providers operate. We ensure all such transfers comply with relevant data protection laws.
10. Children’s Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
11. Updates to This Policy
We may revise this Privacy Policy from time to time. The updated version will always be posted on this page with the date of the latest revision.
If you have any questions or concerns about our privacy practices, please get in touch at:
Email: hello@ipakshi.com